Upass Foods is an e-commerce delivery platform in Uganda, providing access to groceries, restaurants, pharmacies, supermarkets, and parcel delivery services. These Terms govern your use of our platform, services, and app.
By using Upass Foods, you agree to these Terms. If you do not agree, please do not use our platform.
Users must create an account to place orders.
You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activities that occur under your account.
All prices displayed on our platform are in Ugandan Shillings (UGX) and are subject to change.
Orders are confirmed once payment is successfully processed.
Upass Foods reserves the right to refuse or cancel any order at its discretion.
Payments can be made via approved payment methods on our platform.
We aim to deliver orders within the estimated delivery time, but delays may occur due to circumstances beyond our control.
Delivery charges, if any, will be displayed before completing the order.
You are responsible for providing accurate delivery information.
Refunds or returns are subject to our discretion and applicable laws.
Perishable items, pharmaceutical products, and prepared food items are generally non-refundable unless there is a proven issue with the order.
For damaged or missing items, you must report the issue within [insert time frame, e.g., 24 hours] of delivery.
By using our platform, you agree not to:
Violate any local or international laws.
Post false or misleading information.
Abuse, harass, or harm other users or Upass Foods employees.
Upass Foods is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
While we strive for accuracy, we do not guarantee the availability, quality, or suitability of products listed on our platform.
All content on the Upass Foods platform, including logos, text, images, and software, is the property of Upass Foods and is protected by copyright and other intellectual property laws.
We respect your privacy. Personal data collected through the platform is handled in accordance with our Privacy Policy.
By using our services, you consent to the collection, use, and storage of your data as described in our Privacy Policy.
Upass Foods reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on the platform. Continued use of our services constitutes acceptance of the revised Terms.
These Terms are governed by the laws of Uganda. Any disputes arising from these Terms or the use of our services shall be resolved under Ugandan law.
